Flexibility: Easy one-time setup procedure Choice of date format and currency symbol Up to three taxes on labour and sales Password protected functions (including all setup commands) Management of repair tickets Flexible labour rates Customer accounts Print invoices Set up your own text for contracts, invoices and receipts Option to print company logo on contracts, invoices and receipts All reports exportable in csv format (eg to Excel) Barcode compatible Receipt printer, cash drawer and pole display compatible Data file backup function POS for merchandise sales Printable manual (HTML document) Graphical work scheduler Export customers' mail merge file Flag for priority tickets Print barcoded ticket labels Attach photographs to equipment Accept merchandise orders Read customer data from TrackEasy rental software Print account statements Reminders for equipment recall Manage quotations Print barcode labels for stock X-Charge credit card processing (USA & Canada)

SMS text messaging to customers Editable field names Employee commissions Option to print invoices in Dutch or Norwegian Check status of work tickets online Manage refunds Reports: List customer details Customer's ticket history List stock details (highlights stock requiring reorder) Labour summary (by employee) Receipts (for specified period) Revenue (for specified period) Open tickets Merchandise sales and work history Tickets requiring account payment Tickets requiring collection Tickets with incomplete work Charges for tickets Summary report on tickets Summary report on sales Equipment history Stock reorders Account activity Stock locations Reminders Status of open tickets X-Charge transactions Status of stock orders Quotations

New in version 4.3: move directly from new ticket to work scheduler; field for stock comments.